Installer Terms and Conditions


These terms and conditions apply to any Installer who wishes to become a registered Rated Solar Installer on our website (the “site”). Please read these terms of use carefully before you register. By registering and continuing to be a registered Rated Solar Installer, you confirm that you accept these terms and conditions and that you agree to comply with them. If you do not agree to these terms and conditions, you must not use our site.

Our Services

What we do

Rated Solar Installer is a new and unique rating program for the solar PV industry. This online platform enables customers to find the highest quality products and installers. The site is designed to give customers confidence in their selection and provides them with the opportunity to rate their installer. 

In order to join the site and become a Rated Solar Installer, you will need to complete an application form, complete an online installer assessment form and provide all information requested by us. We will use the information in accordance with our Privacy Policy and you agree that we may also use third party referencing agencies for the purposes of verifying such information. We shall, in our sole discretion, decide whether or not your application is accepted.

Once a user has posted a job on the site, the user will be forwarded to a list of registered Rated Solar Installers, which includes you. The user then can choose up to three registered Rated Solar Installers, which may include you.

The user enquiry will then be forwarded to the chosen registered Rated Solar Installers.

You will then be able to submit quotations through the site that will be passed on to the user who submitted the original post.

Once the quotations have been received, the user will then get in touch with their preferred registered Rated Solar Installer.

Following completion of an installation, we will publish your feedback on our site, which will be made available to future users.

What we don’t do

We do not moderate the information provided by users in relation to each job posted on the site and therefore we do not accept any responsibility for any errors or omissions.

We do not guarantee that you will have any jobs referred to you through the site.

We do not guarantee that any services provided by the registered Rated Solar Installers are suitable for the jobs listed by users.

We shall not be responsible to you or users for any loss or damage caused by the actions or omissions of a Rated Solar Installer or a user.

We do not carry out solar PV installations. Any contract for the provision of a solar PV installation and/or associated advice is solely between each user and the chosen Rated Solar Installer.

Your obligations

You shall not use any information about a user provided to you through our site for any purpose other than providing a quotation and/or carrying out an installation unless you have our written permission to do so. You agree to comply with the Data Protection Act 1998 (as amended) in relation to the use of any personal data and to indemnify us in relation to any breach by you.

When providing a quotation and/or advising upon and/or carrying out any installation, you shall comply with all applicable laws, regulations, industry standards and codes of practice.

You shall not do, or omit to do, or permit to be done, any act which will or may weaken, damage or be detrimental to the reputation or goodwill associated with the Rated Solar Installation brand or our business.

You shall, at all times, indemnify and keep indemnified us against all or any costs, claims, damages or expenses incurred by us, or for which we may become liable, with respect to any claim however arising relating to your use of the site, project and/or any installation.

You shall indemnify us against all liabilities, costs, expenses, damages or losses (including any direct or indirect consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other professional costs and expenses) suffered or incurred by us arising out of or in connection with any breach by you of these terms or any terms applying to our site.

Every approved Rated Solar Installer shall use reasonable endeavours to promote the Rated Solar Installer scheme, which shall include the addition of “We are an approved Rated Solar Installer” along with the Rated Solar Installer logo and a link to on their website.

Your information

Whenever you make use of a feature that allows you to provide information to us or upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out below:

Information provided by you must:

  • be true and accurate;
  • be genuinely held (where it includes opinions); and
  • comply with applicable law in the UK and in any country from which it is posted.

Information provided by you must not:

  • contain any material which is defamatory of any person;
  • contain any material which is obscene, offensive, hateful or inflammatory;
  • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • infringe any copyright, database right, trade mark or other intellectual property right of any other person;
  • be likely to deceive any person;
  • be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
  • promote any illegal activity;
  • be threatening, abusive or invade another's privacy, or cause annoyance, inconvenience or needless anxiety;
  • be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
  • give the impression that it emanates from us, if this is not the case.

You warrant that all information provided by you does comply with the above standards, and you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

We have the right not to post any information provided by you on our site or to remove such information from our site if, in our opinion, such information does not comply with the content standards set out above.

The views expressed by users on our site do not represent our views or values.

Membership Fees

There is no annual membership fee to join Rated Solar Installer.

You are required to pay a fee to us per installation according to the size of installation, at the rates and times published from time to time. If you do not pay our fees on time, then we reserve the right to suspend and/or terminate your Rated Solar Installer status and/or access to the site.


We may, in our sole discretion, terminate your Rated Solar Installer status with immediate effect if in the following circumstances:

  • where you do not make any payments to us within 14 days of the due date;
  • where you are in material breach of these terms or we have reason to believe that you may do so;
  • where, in our reasonable belief, your feedback on the site is persistently low; and/or
  • where you enter into any form of insolvency arrangement or cease or suspend trading, or we have reason to believe you may be the subject of any of these events. 

You may terminate your Rated Solar Installer status at any time by giving 30 days’ notice, but you will not be entitled to a refund of any premium fees that you have paid for the remaining part of the year.

Each of our rights or remedies under these terms is without prejudice to any other of our rights or remedies whether under these terms or not.

If any court or competent authority decides that any of the provisions of these terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

If we or you delay or do not take action to enforce our or your rights under these terms this does not prevent either we or you from taking action later.

We and you do not intend that any of these terms shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.

Applicable law

These terms, their subject matter and formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Changes to these terms

We may revise these terms at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Contact us

To contact us, please email

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